Monday, April 12, 2010

cafe press fuck it up



From: Nick Buick
Sent: Friday, 9 April 2010 6:14 PM
To: 'orderconfirm@cafepress.com'; 'info@cafepress.com'
Cc: 'david@27bslash6.com'
Subject: RE: 27bslash6 Online Store Order Confirmation

Dear Cafe Press,

As per my order confirmation below, you will note I recently ordered an edgy white Tabitha T-shirt with a chick (that would be Tabitha) giving the finger. I checked the mail today, with baited breath and let out an involuntary squeal of joy when I saw the package arrive. My excitement turned to deep inconsolable sadness, however, as I opened the package and discovered you had, instead, posted me this rather dubious grey shirt that says "Team Edward" on it in pink cursive lettering. I have no idea who Edward is, but if the prerequisite for becoming a member of his team consists of donning grey v-necks with pink lettering, I can say with some confidence that I want no part of it.

I could probably let it slide if the lettering were in Helvetica Neue or some similar post-modernist type-face - Avenir, even Trebuchet... but it's like... Brush Script... Order number is 29572728 which is totally different to the item number below. You must have put the wrong orders in the wrong bags, easy mistake to make - one time when I was smoking crystal meth at work, I built an entire website in Portuguese… and I don’t even speak Portuguese, so don't be too hard on yourself. The real problem is there's now some member of Edward’s team somewhere asking himself who the hell Tabitha is… and his buddies denying him access to the Team Edward glory hole because he doesn’t have the correct shirt. But he’s of no concern to me. I just want my Tabitha shirt please.

Can you please send me the correct shirt? Please let me know if you require anything further - thanks in advance.

Nick Buick



From: orderconfirm@cafepress.com [mailto:orderconfirm@cafepress.com]
Sent: Monday, 29 March 2010 11:25 AM
To: nick buick
Subject: 27bslash6 Online Store Order Confirmation

Right-click here to download pictures. To help protect your privacy, Outlook prevented automatic download of this picture from the Internet. CafePress
Dear Nick Buick:
Your order number is XXXX
We're now preparing to hand-print your personalized gear. Once the order ships, we'll send you a separate email with tracking information.
We'll be shipping it here:
Name: XXXXX
Address 1:

Hendra

Brisbane, Queensland 4011
Phone: XXXXX
Email:
Your package should arrive by:
Monday 4/12/10 - Monday 4/19/10 CafePress is not responsible for delays of your order due to any customs clearance in the destination country.
Here's what we're making for you:
Items:
1 - Tabitha T-Shirt/030-346006259 Color: White Size: Medium
Subtotal: AUD $30.50
Sales Tax:
Shipping: AUD $7.00
Total: AUD $37.50
Enjoy Your Self-Expression
The CafePress Team
http://www.cafepress.com
Please note:
- Large orders (100 or more items) may take longer than estimated to process and deliver
- Orders with multiple items may ship in separate packages
- For other possible shipping exceptions (and more shipping details), visit our online help at http://www.cafepress.com/help

Thank you for shopping at 27bslash6 Online Store. http://www.cafepress.com/27bslash6
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